Business Services

The Imperial Capital Business Services Research team utilizes its extensive industry knowledge and years of experience analyzing this sector to deliver insights on key emerging trends in the industry and company developments. Our seasoned research professionals leverage these capabilities to perform detailed research on the critical changes fundamentally transforming the Business Services industry. The team’s research benefits from its comprehensive coverage of multiple core market segments, and is widely used by leading institutional investors, industry participants, and private equity investors.

Our deep sector knowledge is complemented by our ability to provide comprehensive insights and investment recommendations to institutional clients. Within the Business Services industry, areas of specific in-depth knowledge include:

  • Business Process Outsourcing (BPO)
  • Customer Care and Marketing Services
  • Education and Training Services
  • Electronic Data Discovery and Litigation Support
  • Finance and Administrative Services (F&A)
  • Financial Services
  • Human Capital Management (HCM)
  • Industrial Services (Management of Laundry, Waste, General Supplies)
  • IT Services
  • Logistics and Distribution
  • Payment Processing
  • Professional Services
  • SaaS (Software as a Service)

For further information on our services, please contact:

Jeff Kessler
Managing Director
Equity and Industry Research
(212) 351-9701
Edward P. Mally, CFA
Managing Director
Head of Institutional Research
(212) 351-9768
Kevin O’Brien
Managing Director
Institutional Research Group
(203) 428-3310